QUESTIONS TO CONSIDER IN CHOOSING THE RIGHT PROVIDER FOR YOU

• What is their track record measured against length of existence: This will allow you to judge just how well they treat their clients and how important customer care is for their organization.

• What kind of qualifications and experience the staff has: For the most part, non-medical in-home care service providers include trained CNA’s, HHA’s and professionals who are specialized in care for the elderly. The credentials of every staff member will give you an indication of the level of care that the home care provides for their clients.

• Whether or not the staff is insured and bonded: This is purely for your own protection. Ensure that every member of the staff is insured and bonded.

• Can they give you references to check? The best care providers are proud of what they do and are more than happy to share that information with you. By talking to an actual client, you will get a personal feel of how the home care agency treat’s its clients. This personal testimony is quite reassuring in most cases.

• Do the care givers keep a detailed record of all interactions with the client? Do they note changes in behavior, emotional and physical wellbeing, and quickly flag those for more detailed attention?

Considering these questions should help you make a more informed decision when it comes to choosing the right home care provider for you.